Track Your Orders

Order Tracking

Where’s My Velmora?

Enter your tracking number below to see the latest status of your package and follow your Velmora all the way home.

Track Your Package

Your tracking number can be found in the shipping confirmation email sent after your order leaves our facility.

Tracking information may take 24–48 hours to update after shipment.

Your Beauty Upgrade Is On The Way.

Once your order has shipped, you'll receive a confirmation email containing your tracking information. Carrier updates may take a little time to appear after your package enters the delivery network.

Tracking Questions?

Your tracking information will be emailed to you once your order has been processed and shipped.
Tracking information can sometimes take 24–48 hours to update after your parcel has been handed over to the carrier.
Please check your mailbox, front door, reception area, around your property and with anyone at your address who may have accepted the package. If you still can't locate it, contact our support team.
If your order hasn't been processed yet, contact us as soon as possible. Once your package has shipped, we may no longer be able to change the delivery address.
Look for your Velmora shipping confirmation email. We also recommend checking your spam, junk or promotions folder.

Still Need A Hand?

Our support team is here to help with questions about your order, delivery or tracking information.

CONTACT SUPPORT